Customs Compliance & Brokerage Coordinator

GLOVIS America, Inc.; Duluth (GA); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) with Generous Matching

Paid Vacation, Holidays, and Sick

Job summary

GLOVIS America, Inc. in Duluth, GA seeks an Administrative Support professional to bolster the Customs Brokerage Team.

You will maintain shipment and entry documentation, support customer communications and billing, and coordinate routine brokerage tasks to ensure timely processing and consistent service. Requirements include a high school diploma and 5+ years in administrative support, customer service, logistics, or brokerage.

Qualifications

• Excellent organization and document-management skills.
• Strong attention to detail and data-entry accuracy.
• Proficient computer skills and Microsoft Office experience.
• Clear written and verbal communication skills.
• Customer service and basic problem-solving ability.
• Knowledge of customs brokerage or logistics operations.

Responsibilities

• Receive, organize, and maintain customs entry and shipment documentation.
• Monitor shared inboxes, entry queues, and document requests; route work as directed.
• Follow up with customers and overseas offices for missing or corrected documents.
• Enter and update shipment, customer, and status information in internal systems.
• Provide administrative support for ISF and customs entry preparation.
• Maintain electronic files and records in accordance with learn procedures.
• Process customs-related AR/AP invoices and supporting documentation.
• Prepare routine customer communications and status updates.
• Support document retrieval for internal reviews and customs audits.
• Prepare routine reports, trackers, and operational summaries.
• Assist with customer inquiries and route technical questions to appropriate staff.
• Coordinate meetings, supplies, and general administrative activities.
• Assist with departmental projects and process improvement activities.

Skills

Organization skills

Attention to detail

Data entry

Microsoft Office

Communication

Customer service

Logistics knowledge

Education

High School diploma or GED

Bachelor’s degree (preferred)

Job description

GLOVIS America, Inc. in Duluth, GA seeks an Administrative Support professional to bolster the Customs Brokerage Team.

You will maintain shipment and entry documentation, support customer communications and billing, and coordinate routine brokerage tasks to ensure timely processing and consistent service. Requirements include a high school diploma and 5+ years in administrative support, customer service, logistics, or brokerage.