Customs Brokerage Support Specialist

MOHR Talent; Carol Stream (IL); In loco; USD 39.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) and Retirement Plan

Paid Time Off

Life Insurance

HSA/FSA Benefits

Professional development opportunities

Descrizione del lavoro

MOHR Talent is seeking a Customer Service Representative for Customs Brokerage in Carol Stream, IL. You will handle inquiries related to customs brokerage, import/export operations, and international shipments, delivering timely updates and problem-solving support.

Focus is on coordination with carriers and freight forwarders, preparing documentation, and ensuring smooth customs clearance and accurate record-keeping while delivering excellent customer service.

Competenze

• Customs brokerage experience preferred.
• Experience with import/export and freight forwarding.
• Knowledge of U.S. Customs procedures and shipping documentation.
• Familiarity with ocean, air, or ground freight operations.
• Experience with logistics software or customs brokerage systems preferred.
• Strong communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office and data entry.

Mansioni

• Manage customer inquiries related to customs brokerage and international shipments.
• Track shipments, provide updates, and resolve delays.
• Coordinate with carriers, freight forwarders, and customs brokerage teams.
• Prepare and maintain import/export and shipping documentation.
• Support customs clearance, freight quotes, and shipment processing.
• Maintain accurate records and ensure timely customer communication.

Conoscenze

Customs brokerage

Import/export

Freight forwarding

Communication

Organization

Problem solving

Data entry

Strumenti

Logistics software

Customs systems

Microsoft Office

Descrizione del lavoro

MOHR Talent is seeking a Customer Service Representative for Customs Brokerage in Carol Stream, IL. You will handle inquiries related to customs brokerage, import/export operations, and international shipments, delivering timely updates and problem-solving support.

Focus is on coordination with carriers and freight forwarders, preparing documentation, and ensuring smooth customs clearance and accurate record-keeping while delivering excellent customer service.