Customs Brokerage Entry Specialist

800 Hellmann Worldwide Logistics, Inc.; Chicago (IL); On-site; USD 91,693,000 - 97,424,000; Full time

Benefits offered by this job

Health and welfare programs

401(k) plan

Tuition assistance

Incentive compensation

Job summary

Hellmann Worldwide Logistics in Chicago is seeking a Customs Brokerage Entry Agent to join our US team. You will handle import shipments, verify CBP documentation, and ensure full release with CBP and PGA while maintaining high service standards.

Ideal candidates have 1–3 years in freight forwarding, an AA degree or equivalent, and strong MS Office skills. We offer a collaborative environment, competitive benefits, and opportunities for career growth within a global logistics leader.

Qualifications

• Associate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience.
• High School Diploma or GED.
• One to three years of previous experience in freight forwarding industry preferred.
• Completion of any industry related course is an asset.

Responsibilities

• Performs all functions required by the brokerage department to service the client.
• Troubleshoots and solves problems to provide exceptional customer service.
• Follows up daily on open issues with client, carrier, forwarder, CBP, or PGA to resolve delays in entry processing.
• Manages all steps of the entry process from receipt of documents to delivery, billing and scanning.
• Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA’s.
• Enters all required data into Hellmann’s brokerage system to complete the entry and achieve full release with CBP and PGA.
• Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer.
• Performs other duties as assigned.

Skills

Organization

Time management

Customer-focused

Adaptable

Interpersonal skills

Geography knowledge

Incoterms

English communication

Education

Associate’s Degree (A.A.)

High School Diploma or GED

Industry related course

Tools

Microsoft Office Suite

Excel

Job description

Hellmann Worldwide Logistics in Chicago is seeking a Customs Brokerage Entry Agent to join our US team. You will handle import shipments, verify CBP documentation, and ensure full release with CBP and PGA while maintaining high service standards.

Ideal candidates have 1–3 years in freight forwarding, an AA degree or equivalent, and strong MS Office skills. We offer a collaborative environment, competitive benefits, and opportunities for career growth within a global logistics leader.