Customs Brokerage Entry Agent

Hellmann Worldwide Logistics; Schiller Park (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness Programs

PTO & Sick Leave

401(k) Plan with Company Match

Flexible Spending Accounts (FSA)

Voluntary Benefits

Employee Assistance Program (EAP)

Learning & Development

Job summary

Hellmann Worldwide Logistics is seeking a Customs Brokerage Entry Agent to process import entries from receipt to release, ensuring accuracy and timely clearance while delivering excellent service.

You will audit documents, coordinate with CBP and PGA, and support ISF filings, leveraging 1–3 years of related experience and strong MS Office skills. This on-site role in Schiller Park, IL offers comprehensive benefits.

Qualifications

• 1–3 years of experience in customs brokerage, freight forwarding, or international logistics preferred.
• Knowledge of shipping documentation, Incoterms, and international trade processes preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Process import customs entries from document receipt through cargo release, delivery, billing, and file completion.
• Review and audit commercial documentation for accuracy, including classification, valuation, country of origin, terms of sale, and CBP/PGA requirements.
• Enter and maintain accurate shipment and entry data within Hellmann's brokerage systems.
• Coordinate Importer Security Filings (ISF) with suppliers, origin offices, and third parties.
• Collaborate with customers, carriers, freight forwarders, CBP, and Partner Government Agencies to resolve shipment delays and open issues.
• Troubleshoot entry-related challenges and provide solutions that support customer success.
• Ensure compliance with U.S. Customs regulations and company operating procedures.
• Support additional customs brokerage and import operations activities as needed.

Skills

Organization

Analytical skills

Time management

Customer-focused

Problem solving

Tools

Microsoft Office

Job description

NOW HIRING: Customs Brokerage Entry Agent

We are seeking a detail-oriented Customs Brokerage Entry Agent to join our Customs Brokerage team and support the accurate, compliant, and timely clearance of import shipments while delivering exceptional customer service.

What You'll Do

• Process import customs entries from document receipt through cargo release, delivery, billing, and file completion.
• Review and audit commercial documentation for accuracy, including classification, valuation, country of origin, terms of sale, and CBP/PGA requirements.
• Enter and maintain accurate shipment and entry data within Hellmann's brokerage systems.
• Coordinate Importer Security Filings (ISF) with suppliers, origin offices, and third parties.
• Collaborate with customers, carriers, freight forwarders, U.S. Customs and Border Protection (CBP), and Partner Government Agencies (PGA) to resolve shipment delays and open issues.
• Troubleshoot entry-related challenges and provide solutions that support customer success.
• Ensure compliance with U.S. Customs regulations and company operating procedures.
• Support additional customs brokerage and import operations activities as needed.

What You Bring

• 1-3 years of experience in customs brokerage, freight forwarding, or international logistics preferred.
• Strong organizational, analytical, and time management skills.
• Customer-focused mindset with a proactive approach to problem-solving.
• Knowledge of shipping documentation, Incoterms, and international trade processes preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities and deadlines.
• Medical, Dental, Vision, and Wellness Programs
• Generous PTO and Sick Leave
• 401(k) Plan with Company Match and Flexible Pre-Tax or Roth Savings Options
• Voluntary Benefits, including Accident, Critical Illness Insurance, and Flexible Spending Accounts (FSA)
• Ongoing learning and development opportunities to support your career growth

Employer-Sponsored Benefits

• Short-Term & Long-Term Disability
• Basic Life and AD&D Insurance
• Employee Assistance Program (EAP)

At Hellmann Worldwide Logistics, inclusion and diversity are fundamental to our culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other legally protected status.