Customer Training Scheduler: Enrollments & Compliance

Boeing; Bellevue Second IV Precinct (NE); On-site; USD 72,000 - 98,000; Full time

Job summary

Boeing is seeking a Customer Training Scheduler to support Global Services operations at Maxwell AFB in Alabama. The role handles enrollment, scheduling, and recordkeeping across GTIMS, LMS, and TMS, ensuring accuracy and compliance with academic policies and CC AF coordination.

The position requires a high school diploma and 3+ years in admin support or training coordination, with strong Microsoft Office skills and the ability to safeguard sensitive information.

Qualifications

• High school diploma or equivalent.
• 3+ years of administrative support, training coordination, registrar functions, student scheduling, or human resources.
• Experience working with sensitive information and safeguarding confidential information.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Register employees and students for required and elective training courses.
• Oversee student registration for admissions and course enrollment.
• Register students for formal training courses and ensure enrollment records are accurate and complete.
• Coordinate student scheduling, class assignments, calendar updates, and schedule changes.
• Collaborate with faculty and staff to schedule courses.
• Develop academic calendars in coordination with various departments.
• Maintain accurate and confidential records in LMS, TMS, GTIMS, and related databases.
• Manage rosters, attendance, waitlists, cancellations, and rescheduling.
• Monitor student attendance and coordinate follow-up actions with relevant departments.
• Verify prerequisites, certifications, and completion requirements.
• Ensure academic policy compliance and enforce examination and recordkeeping rules and regulations.
• Manage and support CCAF accreditation and affiliation activities to ensure compliance with academic and institutional requirements.
• Communicate schedules, confirmations, reminders, and changes to students, employees, and supervisors.
• Generate reports on attendance, completions, compliance, and enrollment status.
• Support audits by providing documentation and training history as needed.
• Respond to inquiries regarding registration, schedules, and training status.
• Support Graduate Field Evaluations by coordinating, tracking, documenting, and following up on evaluation records to ensure timely completion and compliance.
• Support annual PFT activities by helping establish aircrew throughput requirements and training course start and graduation dates.
• Provide one-on-one and small group initial, follow-on, and refresher training on the operation of GTIMS.
• Provide over-the-shoulder and phone support to users of GTIMS application.
• Work independently to manage daily tasks and priorities with minimal supervision.
• Perform other related duties as assigned.

Skills

MS Office

Administrative support

Confidential information handling

Communication

Education

Associate degree or higher

Tools

GTIMS

LMS

TMS

Job description

Boeing is seeking a Customer Training Scheduler to support Global Services operations at Maxwell AFB in Alabama. The role handles enrollment, scheduling, and recordkeeping across GTIMS, LMS, and TMS, ensuring accuracy and compliance with academic policies and CC AF coordination.

The position requires a high school diploma and 3+ years in admin support or training coordination, with strong Microsoft Office skills and the ability to safeguard sensitive information.