Customer Teller & Financial Wellness Advocate

KeyBank; Town of Ridgeway (NY); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

KeyBank in Medina, NY is seeking a friendly Teller who delivers exceptional in-person service. You welcome clients, handle transactions accurately, and resolve servicing issues while guiding customers toward banking solutions.

As part of the branch team, you will balance cash, follow procedures, and participate in daily huddles. This position requires a High School Diploma and cash-handling experience, with Notary preferred. The role offers base hourly pay with incentive opportunities.

Qualifikationen

• High School Diploma, GED, or equivalent business experience (required).
• Experience in a client service role (required).
• Cash handling experience (required).
• General PC skills with Windows-based applications (required).
• Notary License (preferred).

Aufgaben

• Provide exceptional client service in-person and handle transactions accurately.
• Balance cash drawer within balancing guidelines.
• Identify and resolve client servicing issues, escalating when needed.
• Notice financial wellness opportunities and transition clients to a Banker.
• Follow compliance, audit and security procedures, and attend daily huddles.

Kenntnisse

Customer service

Cash handling

Sales skills

Windows PC

Financial wellness

Ausbildung

High School Diploma

Notary License (preferred)

Jobbeschreibung

KeyBank in Medina, NY is seeking a friendly Teller who delivers exceptional in-person service. You welcome clients, handle transactions accurately, and resolve servicing issues while guiding customers toward banking solutions.

As part of the branch team, you will balance cash, follow procedures, and participate in daily huddles. This position requires a High School Diploma and cash-handling experience, with Notary preferred. The role offers base hourly pay with incentive opportunities.