Bank Teller & Financial Wellness Advisor

KeyBank; Town of Ridgeway (NY); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

KeyBank in Medina, NY is seeking a Teller to deliver outstanding in-branch client service, handling deposits, withdrawals, and routine transactions. You will welcome new and existing clients, resolve servicing issues, and guide customers toward financial wellness opportunities with bankers when appropriate.

The role emphasizes accuracy, compliance, and a strong customer-first mindset, with opportunities to grow within a trusted banking team at a community branch.

Qualifikationen

• High School Diploma, GED, or equivalent business experience (required)
• Experience in a client service role (required)
• Experienced in cash handling (required)
• General understanding of PC with Windows based applications and calculator (required)

Aufgaben

• Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
• Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
• Proactively work to identify and resolve client servicing issues, escalating as needed.
• Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.

Kenntnisse

Client service

Sales skills

Financial literacy

Transaction processing

Fraud awareness

Ausbildung

High School Diploma/GED or equivalent

Tools

Notary License

Windows PC

Jobbeschreibung

KeyBank in Medina, NY is seeking a Teller to deliver outstanding in-branch client service, handling deposits, withdrawals, and routine transactions. You will welcome new and existing clients, resolve servicing issues, and guide customers toward financial wellness opportunities with bankers when appropriate.

The role emphasizes accuracy, compliance, and a strong customer-first mindset, with opportunities to grow within a trusted banking team at a community branch.