Customer Support & Website Admin Coordinator

State of Oklahoma; Oklahoma City (OK); On-site; USD 41,000 - 50,000; Full time

Job summary

The State of Oklahoma is seeking an organized Admin Programs Officer to provide day-to-day support for customers and the team. You will respond to support tickets, update website content, coordinate Zoom meetings, and assist with a variety of administrative and tech tasks.

The ideal candidate is a strong communicator, quick learner, and capable of managing multiple priorities while working independently to ensure timely and professional support.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills and professional demeanor.
• Comfortable with computers, websites, Zoom, email, and online software.
• Strong attention to detail and organizational skills.
• Ability to learn new software and systems quickly.
• Ability to manage multiple tasks and priorities.
• Self-motivated and able to work independently.
• Reliable, responsive, and able to meet deadlines.
• Experience with customer support or website administration preferred.

Responsibilities

• Monitor and respond to customer support tickets promptly.
• Update website content and check for broken links.
• Coordinate Zoom meetings and distribute invitations.
• Provide basic technical troubleshooting and meeting support.
• Maintain organized records and documentation.
• Assist with online platforms, software, and digital resources.
• Help with special projects as assigned.

Skills

Communication skills

Customer service

Attention to detail

Multi-tasking

Independent work

Reliability

Tools

WordPress

Zoom

Microsoft Office

CRM platforms

Job description

The State of Oklahoma is seeking an organized Admin Programs Officer to provide day-to-day support for customers and the team. You will respond to support tickets, update website content, coordinate Zoom meetings, and assist with a variety of administrative and tech tasks.

The ideal candidate is a strong communicator, quick learner, and capable of managing multiple priorities while working independently to ensure timely and professional support.