Customer Support Specialist - Work From Home

California Jobs; Merced (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Customer Support Specialist for remote work across the U.S. This role involves providing exceptional customer service through various channels, resolving customer inquiries, and collaborating with teams. Candidates must have strong communication skills and be punctual for scheduled shifts. Benefits include competitive pay, health coverage, and a supportive work environment.

Benefits

Health, dental, and vision benefits

401k matching available

Paid time off (PTO)

Qualifications

• Experience in customer service or support roles.
• Ability to work collaboratively with internal teams.
• Punctuality for scheduled work shifts.

Responsibilities

• Provide exceptional customer service via phone, email, and chat support.
• Resolve customer inquiries and concerns in a timely manner.
• Maintain accurate customer records and follow up to ensure satisfaction.

Skills

Exceptional phone skills

Strong written communication

Strong verbal communication

Tools

Customer Relationship Management (CRM) systems

Job description

Customer Support Specialist - Work From Home

Employer Industry: Customer Service and Support

Why consider this job opportunity:
- Salary up to $21 per hour
- Health, dental, and vision benefits
- 401k matching available
- Paid time off (PTO)
- Opportunity to work remotely from anywhere in the U.S.
- Immediate hiring for the position

What to Expect (Job Responsibilities):
- Provide exceptional customer service via phone, email, and chat support
- Resolve customer inquiries and concerns in a timely and professional manner
- Collaborate with internal teams to troubleshoot and resolve technical issues
- Maintain accurate customer records and update databases with relevant information
- Follow up with customers to ensure satisfaction with resolution

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to work collaboratively with internal teams
- Experience in customer service or support roles

How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Familiarity with customer relationship management (CRM) systems
- Ability to educate customers on products and services

#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #ImmediateHiring

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About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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