Customer Support Specialist - Work From Home

California Jobs; Huntington Park (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading customer support services company is looking for a Customer Support Specialist to work from home. This role involves providing excellent customer service, resolving issues, and maintaining timely communication with clients. The position offers up to $28 per hour, comprehensive benefits, and opportunities for growth within the organization.

Benefits

Comprehensive health benefits

401K plan

Paid time off (PTO)

Home office setup stipend

Flexible work option

Qualifications

• Available and punctual for scheduled work shifts.
• Experience in a customer support role preferred.
• Familiarity with troubleshooting technical issues.

Responsibilities

• Responding to inquiries and resolving customer issues.
• Communicating with customers via phone, email, and chat.
• Troubleshooting technical issues to ensure positive experience.

Skills

Exceptional phone and listening skills

Exceptional written and verbal communication skills

Ability to utilize company resources effectively

Education

High School Diploma or GED

Tools

Customer service software

Job description

Customer Support Specialist - Work From Home

Employer Industry: Customer Support Services

Why consider this job opportunity:
- Salary up to $28 per hour
- Comprehensive health benefits and 401K plan
- Paid time off (PTO) and home office setup stipend
- Opportunity for career advancement and growth within the organization
- Flexible remote work option available
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Provide excellent customer service by responding to inquiries and resolving customer issues in a timely and professional manner
- Communicate with customers via phone, email, and chat to assist with product and service inquiries
- Troubleshoot technical issues and provide solutions to ensure a positive customer experience
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure consistent and efficient customer support

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
- Ability to utilize company resources and knowledge base effectively

How to Stand Out (Preferred Qualifications):
- Experience in a customer support role, particularly in a remote setting
- Familiarity with troubleshooting technical issues
- Ability to work collaboratively in a team-oriented environment
- Experience with customer service software and tools

#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #HealthBenefits

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About the company

Notice

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