Customer Support Specialist | Weekly Pay & Benefits

Atterro; Carson (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive weekly pay

Medical, dental, vision

401(k) option

Referral bonuses

Job summary

Atterro in Carson, CA is hiring a Customer Service Representative to handle inbound/outbound calls, emails, and chats, delivering helpful service from 8 AM to 4:30 PM.

The role requires a high school diploma, strong communication, patience, and tech-savviness. You will meet daily goals and work with a team in a fast-paced environment. Competitive weekly pay with benefits and 401(k) available.

Qualifications

• High school diploma or GED required.
• Previous customer service or call center experience is a plus.
• Clear communication skills—spoken and written.
• Patience, empathy, and a calm presence under pressure.
• Tech-savvy: navigate computer systems and multitask.
• Reliable, punctual, and team-oriented.
• Great listening skills and a solution-first mindset.
• Able to work in a fast-paced, team-driven environment.
• A positive attitude and a desire to help people—every day.

Responsibilities

• Handle inbound and outbound calls and assist customers with questions, orders, and issues.
• Manage emails and live chats with a helpful, can-do attitude.
• Troubleshoot problems and provide fast, friendly solutions.
• Document all customer interactions clearly in the system.
• Stay up to date on product knowledge, services, and system updates.
• Escalate complex issues to supervisors when needed.
• Follow up on customer concerns to ensure satisfaction.
• Meet daily performance goals for call volume, resolution time, and quality.
• Collaborate with teammates to keep things running smoothly.
• Represent the company with professionalism and positivity—every time.

Skills

Communication

Patience

Empathy

Multitasking

Tech-savvy

Teamwork

Education

High school diploma or GED

Job description

Atterro in Carson, CA is hiring a Customer Service Representative to handle inbound/outbound calls, emails, and chats, delivering helpful service from 8 AM to 4:30 PM.

The role requires a high school diploma, strong communication, patience, and tech-savviness. You will meet daily goals and work with a team in a fast-paced environment. Competitive weekly pay with benefits and 401(k) available.