Customer Service Representative

TekWissen ®; Carson (CA); On-site; USD 43,000 - 53,000; Full time

Job summary

TekWissen is hiring a Customer Service Representative in Carson, CA for a 6-month contract. This role involves managing customer interactions, processing orders, and collaborating with various departments in a fast-paced environment. Ideal for candidates seeking entry-level experience, with clear expectations for skills and duties.

Qualifications

• Entry level position with 0-2 years experience.
• Basic skills required to perform routine tasks.
• Ability to work under supervision or defined procedures.

Responsibilities

• Responsible for sales cycle, order processing, and customer inquiries.
• Maintain customer relations and remedy issues.
• Act as backup for front desk duties and cold call customers.

Skills

Customer Relations

Communication

Problem Solving

Education

High School Diploma

Job description

1 day ago Be among the first 25 applicants

This range is provided by TekWissen . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $23.00/hr

Direct message the job poster from TekWissen

Position: Customer Service Representative

Location: Carson, CA 90746

Duration: 6 Months

Job type: Contract

Work Type: Onsite

Schedule: 7-4 or 8-5

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an international technology group with three core businesses: aerospace, defense, and security. It develops, produces, and markets engines and equipment for air and space, defense electronics, and security solutions.

Job Description:

Summary:

Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

Duties:

• Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc)
• Answer customer inquiries in a timely manner
• Maintain customer relations
• Remedy customer issues; Communicate and coordinate with internal departments
• Act as backup for front desk (i.e., covering phones, greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs.

Experience: 0-2 years

• Entry level job with little or no prior relevant work experience
• Acquires basic skills to perform routine tasks
• Work is prescribed and completed with little autonomy
• Works with either close supervision or under clearly defined procedures

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Information Services, IT Services and IT Consulting, and Engines and Power Transmission Equipment Manufacturing

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