Customer Service Representative

Atterro; Carson (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive weekly pay

Medical, dental, vision

401(k) option

Referral bonuses

Job summary

Atterro in Carson, CA is hiring a Customer Service Representative to handle inbound/outbound calls, emails, and chats, delivering helpful service from 8 AM to 4:30 PM.

The role requires a high school diploma, strong communication, patience, and tech-savviness. You will meet daily goals and work with a team in a fast-paced environment. Competitive weekly pay with benefits and 401(k) available.

Qualifications

• High school diploma or GED required.
• Previous customer service or call center experience is a plus.
• Clear communication skills—spoken and written.
• Patience, empathy, and a calm presence under pressure.
• Tech-savvy: navigate computer systems and multitask.
• Reliable, punctual, and team-oriented.
• Great listening skills and a solution-first mindset.
• Able to work in a fast-paced, team-driven environment.
• A positive attitude and a desire to help people—every day.

Responsibilities

• Handle inbound and outbound calls and assist customers with questions, orders, and issues.
• Manage emails and live chats with a helpful, can-do attitude.
• Troubleshoot problems and provide fast, friendly solutions.
• Document all customer interactions clearly in the system.
• Stay up to date on product knowledge, services, and system updates.
• Escalate complex issues to supervisors when needed.
• Follow up on customer concerns to ensure satisfaction.
• Meet daily performance goals for call volume, resolution time, and quality.
• Collaborate with teammates to keep things running smoothly.
• Represent the company with professionalism and positivity—every time.

Skills

Communication

Patience

Empathy

Multitasking

Tech-savvy

Teamwork

Education

High school diploma or GED

Job description

Now hiring for a Customer Service Representative
Location: Carson, CA
Pay Rate: $22.00 – $23.00 per hour
8 AM – 4:30 PM

If You Can Juggle Calls, Chat, and Coffee—We’re Impressed.

Responsibilities:

• Do inbound and outbound calls and assist customers with questions, orders, and issues
• Handle emails and live chats with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Stay up to date on product knowledge, services, and system updates
• Escalate complex issues to supervisors when needed
• Follow up on customer concerns to ensure satisfaction
• Meet daily performance goals for call volume, resolution time, and quality
• Collaborate with teammates to keep things running smoothly
• Represent the company with professionalism and positivity—every time

Requirements:

• High school diploma or GED required
• Previous customer service or call center experience is a plus
• Clear communication skills—both spoken and written
• Patience, empathy, and a calm presence under pressure
• Tech-savvy: able to navigate computer systems and multitask
• Reliable, punctual, and ready to show up for your team
• Great listening skills and a solution-first mindset
• Able to work in a fast-paced, team-driven environment
• A positive attitude and a desire to help people—every single day

“Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility.” — Staffmark, Customer Service Representative.

Perks You’ll Love:

• Competitive weekly pay – because great service deserves it
• Good benefits – medical, dental, vision
• 401(k) option – plan for the future
• Referral bonuses – get rewarded for bringing friends

You’ll Be Great If You:

• Love talking to people and solving problems
• Have a positive, “let me help you” attitude
• Can juggle calls, emails, and chats like a pro
• Stay patient and professional, no matter the situation
• Know your way around a computer and pick up systems fast

Bring your skills, bring your smile—just don’t forget to