Customer Service Specialist - Fast, Friendly, Team-Driven Support

Staffmark Group; Carson (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision benefits

401(k) option

Referral bonuses

Job summary

Staffmark Group is hiring a Customer Service Representative in Carson, CA. You will handle inbound/outbound calls, emails, and live chats to assist customers with questions, orders, and issues.

The role runs from 8 AM to 4:30 PM, with a pay rate of $22.00–$23.00 per hour, and weekly pay in a supportive team environment. We value clear communication, empathy, reliability, and the ability to multitask across computer systems.

Qualifications

• High school diploma or GED required.
• Previous customer service or call center experience is a plus.
• Clear communication skills in spoken and written form.
• Patience, empathy, and a calm presence under pressure.
• Tech-savvy and able to navigate computer systems.
• Reliable, punctual, and a team player.
• Strong listening skills and solution-first mindset.
• Able to work in a fast-paced, team-driven environment.
• A positive attitude and desire to help people daily.

Responsibilities

• Answer inbound and outbound calls, assist customers with questions, orders, and issues.
• Handle emails and live chats with a helpful, can-do attitude.
• Troubleshoot problems and provide fast, friendly solutions.
• Document customer interactions clearly in the system.
• Stay up to date on product knowledge, services, and system updates.
• Escalate complex issues to supervisors when needed.
• Follow up on customer concerns to ensure satisfaction.
• Meet daily performance goals for call volume, resolution time, and quality.
• Collaborate with teammates to keep operations running smoothly.
• Represent the company with professionalism and positivity—every time.

Skills

Clear communication

Patience & empathy

Multitasking

Teamwork

Positive attitude

Education

High school diploma or GED

Tools

CRM software

Job description

Staffmark Group is hiring a Customer Service Representative in Carson, CA. You will handle inbound/outbound calls, emails, and live chats to assist customers with questions, orders, and issues.

The role runs from 8 AM to 4:30 PM, with a pay rate of $22.00–$23.00 per hour, and weekly pay in a supportive team environment. We value clear communication, empathy, reliability, and the ability to multitask across computer systems.