Customer Support Specialist - Uncapped Pay & Growth

Dent Air Conditioning Company; Ridgeland (MS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Matching 401(k)

Health Insurance

Dental and Vision Insurance

Life and Disability Insurance

Paid Time Off

Paid Holidays

Ongoing Training and Development

Job summary

Dent Air Conditioning Company is seeking a self-motivated individual for a full-time in-person Customer Support role in Ridgeland, MS. You will handle inbound calls, schedule estimates, and ensure customer satisfaction while coordinating with technicians to optimize field visits.

Ideal candidates have 1–5 years of call center or customer support experience, a valid driver's license, and familiarity with MS Office and Service Titan. We offer competitive pay, benefits, and opportunities for growth.

Qualifications

• 1–5 years of call center or customer support experience.
• Valid driver’s license with clean MVR.
• Experience with MS Office products.
• Experience with Service Titan.

Responsibilities

• Answer incoming calls from customers.
• Schedule and manage customer estimates.
• Identify and assess customers’ needs to ensure satisfaction.
• Manage customer and technician schedules.

Skills

Call center experience

Customer service

Driver's license

Tools

MS Office

Service Titan

Job description

Dent Air Conditioning Company is seeking a self-motivated individual for a full-time in-person Customer Support role in Ridgeland, MS. You will handle inbound calls, schedule estimates, and ensure customer satisfaction while coordinating with technicians to optimize field visits.

Ideal candidates have 1–5 years of call center or customer support experience, a valid driver's license, and familiarity with MS Office and Service Titan. We offer competitive pay, benefits, and opportunities for growth.