Customer Support Specialist (temp)

Excelitas Technologies; Boulder (CO); On-site; USD 27,552 - 33,062; Full time

Job summary

Excelitas Technologies in Boulder, CO, is looking for a Customer Support Specialist (temp) to assist with data entry tasks in SalesForce and SAP. This temporary full-time position will involve recognizing customer purchase orders, entering details into systems, and communicating with customer service representatives.

The ideal candidate will have experience in customer support or contract administration and strong organizational skills. Pay range is between $20.00 to $24.00 per hour based on experience.

Qualifications

• One year of experience in customer support or contract administration preferred.
• Previous experience in manufacturing or business-to-business preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Recognize customer purchase orders and other documentation.
• Enter details into SalesForce or SAP.
• Assist with date management and item availability confirmations.

Skills

Customer support

SalesForce

SAP

Microsoft Suite

Organizational skills

Job description

Customer Support Specialist (temp)

Location: Boulder, CO, 80301

Job Function: Customer Service

Job Country: United States

Job City: Boulder

Job Type: Temporary Full Time

We are currently seeking a Customer Service Specialist who will assist customer service with data entry tasks in SalesForce and SAP. This position is a temporary position.

Responsibilities

• Recognize a Customer Purchase Orders and additional documentation
• Enter details into SalesForce or SAP
• Assist with Date management and Item Availability confirmations
• Learn tasks quickly and perform them
• Communicate clearly and concisely with Customer Support Representatives and Manager
• Email other departments in the company if asked to do so
• Compliance and support
• Enter details into the system to set up an RMA for customer returns
• Other responsibilities as assigned

Requirements

• One year customer support, inside sales or contract administration work experience preferred
• Previous manufacturing experience preferred or business to business
• Previous experience using ERP software preferred, SalesForce, SAP
• Highly organized, self-motivated with a desire to work at a fast pace with a sense of urgency, accuracy, flexibility
• Ability to manage several tasks at once
• Ability to work on a wide variety of tasks with little or no supervision
• Able to foster strong relationships and communicate effectively in person, via the telephone and electronically
• Strong Microsoft Suite Skills preferred; Salesforce or SAP experience preferred

Pay range: $20.00 - $24.00 per hour, depending on experience.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Disability/Gender Identity/Sexual Orientation