Customer Support Specialist — Fast-Paced, Solution‑Oriented

Spherion Staffing; East Lansing (MI); Sur place; USD 15 153 - 17 220; Plein temps

Résumé du poste

Spherion Staffing is seeking a full-time Customer Service Representative in East Lansing, Michigan. This long-term position involves assisting customers with inquiries, managing accounts, and resolving issues efficiently.

The ideal candidate will be a strong communicator with problem-solving skills and thrive in a fast-paced call center environment. A high school diploma is required, and the role is Monday through Friday from 7:00 a.m. to 7:00 p.m. Pay ranges from $11.00 to $12.50 per hour.

Qualifications

• Strong communication and problem-solving skills required.
• Experience in a call center environment preferred but not mandatory.
• Ability to handle customer inquiries efficiently.

Responsabilités

• Assist customers with inquiries professionally.
• Research and resolve customer issues effectively.
• Input customer information into client systems.

Connaissances

Strong communication skills

Problem-solving skills

Ability to thrive in high-energy environments

Proficiency in Microsoft Outlook

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Ability to multi-task

Team player

Formation

High school diploma (or equivalent)

Description du poste

Spherion Staffing is seeking a full-time Customer Service Representative in East Lansing, Michigan. This long-term position involves assisting customers with inquiries, managing accounts, and resolving issues efficiently.

The ideal candidate will be a strong communicator with problem-solving skills and thrive in a fast-paced call center environment. A high school diploma is required, and the role is Monday through Friday from 7:00 a.m. to 7:00 p.m. Pay ranges from $11.00 to $12.50 per hour.