Customer Support Specialist — Fast-Paced Growth & Benefits

VIP Personnel, Inc.; Alabama; On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

VIP Personnel, Inc. is assisting a client in Alabama to hire a Customer Support Representative. This role is the first line of contact after a sale, handling inquiries by phone and email, researching issues, and coordinating delivery dates.

Candidates should be well-spoken with strong communication and computer skills; advanced Excel and Word are a plus. A Bachelor's degree is preferred, and prior office experience is helpful.

Qualifications

• Strong communication and customer service skills.
• Professional phone etiquette and email correspondence.
• Proficient in Microsoft Excel and Word.
• Reliable, energetic and patient in a fast-paced environment.
• Bachelor's degree preferred.

Responsibilities

• Serve as first point of contact for customers after sale.
• Research issues and coordinate delivery dates.
• Handle service issues and follow up with customers.
• Maintain clear and timely communication via phone and email.

Skills

Customer service

Phone support

Data entry

Microsoft Excel

Microsoft Word

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

VIP Personnel, Inc. is assisting a client in Alabama to hire a Customer Support Representative. This role is the first line of contact after a sale, handling inquiries by phone and email, researching issues, and coordinating delivery dates.

Candidates should be well-spoken with strong communication and computer skills; advanced Excel and Word are a plus. A Bachelor's degree is preferred, and prior office experience is helpful.