Retail Customer Service Specialist - Entry Level

Family Dollar; Charlotte (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is looking for a Customer Service Associate in Charlotte, North Carolina. This part-time role involves assisting customers, managing transactions, and maintaining a clean and organized store environment. Strong customer service, communication, and problem-solving skills are necessary. The ideal candidate should have experience in a retail setting and be able to lift up to 50 lbs. The company offers various perks including health insurance and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and respectful environment while maintaining professional interactions.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail company is looking for a Customer Service Associate in Charlotte, North Carolina. This part-time role involves assisting customers, managing transactions, and maintaining a clean and organized store environment. Strong customer service, communication, and problem-solving skills are necessary. The ideal candidate should have experience in a retail setting and be able to lift up to 50 lbs. The company offers various perks including health insurance and retirement plans.