Entry-Level Customer Service & Sales Champion

Impact Promotions; Charlotte (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive Compensation

Training and Development

Career Growth Opportunities

Positive Work Environment

Job summary

A customer-centric advertising firm in Charlotte, NC seeks a Customer Service Representative to provide exceptional service, build relationships, and support sales. Ideal candidates have strong communication skills, a positive attitude, and a desire to help others. This entry-level position offers competitive compensation and full training. Join our team and make a real impact in customer service!

Qualifications

• Ability to clearly and effectively communicate with customers both verbally and non-verbally.
• A natural interest in sales, eager to meet sales targets while maintaining customer satisfaction.
• A passion for helping others and commitment to providing exceptional service.
• A positive, friendly attitude that fosters a welcoming atmosphere.
• Ability to collaborate and contribute to a supportive team environment.
• No experience necessary; training is provided.

Responsibilities

• Serve as the first point of contact for customers, address inquiries, and provide solutions.
• Identify customer needs and promote relevant products or services.
• Handle customer concerns or issues, ensuring timely resolution.
• Become knowledgeable about features and benefits of products and services.
• Establish long-term customer relationships by providing outstanding service.
• Work with the team to meet sales and customer service goals.

Skills

Strong Communication Skills

Sales-Oriented

Customer-Focused

Positive Attitude

Team Player

Job description

A customer-centric advertising firm in Charlotte, NC seeks a Customer Service Representative to provide exceptional service, build relationships, and support sales. Ideal candidates have strong communication skills, a positive attitude, and a desire to help others. This entry-level position offers competitive compensation and full training. Join our team and make a real impact in customer service!