In-Store Customer Experience Specialist

Platinum Coastal Group; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A service-oriented company in Charlotte, NC is looking for a dependable Customer Service Representative. You will be the first point of contact for customers, ensuring a welcoming experience while addressing their inquiries. Ideal candidates should have strong communication skills and a commitment to customer care. Responsibilities include assisting customers, resolving concerns, and collaborating with team members. A high school diploma is required, along with a willingness to improve professionally in a supportive environment.

Qualifications

• High school diploma or equivalent required; additional education is an asset.
• Strong written and verbal communication abilities.
• Dependable, punctual, and professional in high-pressure situations.

Responsibilities

• Welcome customers in person and provide knowledgeable support regarding products and services.
• Handle customer inquiries and resolve issues efficiently and courteously.
• Collaborate with team members to consistently deliver high-quality service.

Skills

Customer service

Communication

Problem-solving

Time management

Education

High school diploma or equivalent

Job description

A service-oriented company in Charlotte, NC is looking for a dependable Customer Service Representative. You will be the first point of contact for customers, ensuring a welcoming experience while addressing their inquiries. Ideal candidates should have strong communication skills and a commitment to customer care. Responsibilities include assisting customers, resolving concerns, and collaborating with team members. A high school diploma is required, along with a willingness to improve professionally in a supportive environment.