Customer Support Specialist — Daytime Role

Air Liquide

Largo (FL)

On-site

USD 22,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision
401(k) with company match
Paid holidays and vacation

Job summary

Airgas, an Air Liquide company, is hiring for a Customer Support Representative in Largo, FL. The role focuses on resolving customer issues by phone and email, supporting key accounts, and ensuring timely service. Benefits include robust medical/dental/vision and a 401(k) with company match.

The position runs Monday through Friday during daytime hours. Ideal candidates show strong organizational skills, accountability, and a proactive, courteous approach to communication with customers and

Qualifications

  • Good organizational and people skills.
  • Accountability, follow-through to complete tasks with attention to detail.
  • Professionalism in person and on the phone; courteous and warm communication.
  • Proactive problem solving and responsiveness to customer needs.

Responsibilities

  • Resolve customer issues, concerns, escalations and inquiries.
  • Handle daily duties via email and phone to ensure customer needs are met with efficient service.
  • Review and resolve assigned issues and inquiries.
  • Ensure mandatory queue coverage.
  • Assist with cancellations, rejections and overflow calls.
  • Serve as a liaison between Customer Service and Key Accounts.

Skills

Customer service
Phone support
Email support

Job description

Airgas, an Air Liquide company, is hiring for a Customer Support Representative in Largo, FL. The role focuses on resolving customer issues by phone and email, supporting key accounts, and ensuring timely service. Benefits include robust medical/dental/vision and a 401(k) with company match.

The position runs Monday through Friday during daytime hours. Ideal candidates show strong organizational skills, accountability, and a proactive, courteous approach to communication with customers and

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