Customer Support Specialist – Daytime Hours & Benefits

Airgas

Largo (FL)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
AD&D insurance
Disability insurance
401k with company match
Tuition reimbursement
Airgas Scholarship Program
Parental leave
Vacation
Sick time
Floating holidays
Jury duty and funeral/bereavementLeave
Paid holidays

Job summary

Airgas is hiring a Customer Support Representative in Largo, FL to handle inquiries via email and phone, maintain queue coverage, and support key accounts. The role emphasizes responsive service, accurate issue resolution, and effective communication within a bustling retail solutions environment.

The position offers comprehensive benefits and daytime hours, with opportunities to engage across departments and help improve customer experience.

Qualifications

  • Good organizational and people skills.
  • Accountability and follow-through to complete tasks.
  • Professional and courteous communication, in person and on the phone.

Responsibilities

  • Review and resolve assigned issues and inquiries.
  • Maintain mandatory queue coverage.
  • Assist with order entries and escalations for Esprigas.
  • Serve as liaison between Customer Service and Key Accounts.
  • Support overflow calls and rush deliveries.

Skills

Organizational skills
People skills
Accountability
Professionalism
Problem solving
Responsiveness
Initiative
Collaboration

Job description

Airgas is hiring a Customer Support Representative in Largo, FL to handle inquiries via email and phone, maintain queue coverage, and support key accounts. The role emphasizes responsive service, accurate issue resolution, and effective communication within a bustling retail solutions environment.

The position offers comprehensive benefits and daytime hours, with opportunities to engage across departments and help improve customer experience.

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