Sales Enablement Specialist I - Commercial

Mercantil Commerce Bank; Kansas City (MO); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank is seeking a Sales Support Specialist to support approach in pipeline growth and lead generation. You will work with sales and marketing teams to utilize CRM and marketing automation tools to identify prospects and nurture opportunities.

The role emphasizes data-driven decision making, campaign coordination, and ongoing training to shift toward outbound sales initiatives within an agile environment.

Qualifications

• Associate’s Degree in Finance, Marketing, Business Administration, Communications, or related field; Bachelor’s preferred.
• 1+ year sales or prospecting experience and Salesforce.com utilization.
• Must be eligible to work in the U.S. without sponsorship.

Responsibilities

• Create and interact with sales teams to analyze business needs and goals for pipeline growth.
• Help designated sales team find and utilize prospecting resources for campaigns.
• Use Pardot to support lead generation and nurturing campaigns.
• Input leads into the CRM and coordinate with Marketing for larger lists.
• Assist with Salesforce.com and Insight360 activities and dashboards.
• Participate in training programs to migrate to outbound sales efforts.
• Coordinate with Campaign Supervisor to track campaigns and results.
• Suggest new outreach or sales tactics based on data results.

Skills

CRM

Analytics

Agile

MS Office

Prospecting

Communication

Education

Associate’s Degree

Tools

Salesforce.com

Pardot

Insight360

Data.com

ZoomInfo

LinkedIn

Job description

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn’t come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation Range Hourly: $26.70 - $31.50 (Amount based on relevant experience, skills, and competencies.)

About This Job

As a Sales Support Specialist, you’ll join one of the fastest growing financial institutions in the country while also getting first-hand experience in all aspects of wealth management. You’ll identify business leads using data analytics across our CRM and marketing CMS platforms. You’ll also get a chance to interact with sales and marketing teams while leveraging the latest technology to uncover valuable growth opportunities for the business. The main purpose of this job is to research leads/prospects/clients; identify key contacts and use marketing resources to generate interest through a variety of channels.

Essential Functions

• Create and interact regularly with the sales teams, (designated markets/regions) to gather and analyze business needs and goals with respect to pipeline growth for implementation into a sales campaign
• Help the designated sales team find and utilize the appropriate prospecting and marketing resources for their campaign tactics
• Use Pardot, a Salesforce.com Marketing Automation tool, to leverage the company’s marketing automation platform as atactic for lead generation and nurturing campaigns.
• Individually input leads or run them through the Pardot/Marketing team for larger lists/ Identify high value prospects utilizing: Data.com, ZoomInfo, Insight360, DNB Visitor, and LinkedIn
• Assist with basic Insight360, (our Salesforce.com CRM), activities including reviewing result and tracking dashboards and campaign activities.
• The fully vetted lists are then placed into the CRM and assigned to the individual sales personnel.
• Participate in the AP Card Training Program, Richardson Consultative Training Program, and Salesforce.com and Insight 360 training modules to begin migrating to an outbound sales effort (6-9 months).
• Coordinate with the Campaign Supervisor, to track the responsible campaigns and results to prove best practices or suggest areas for process improvement.
• When applicable, make recommendations or suggestions for an appropriate reach out or sales tactic. This could include editing or drafting communication or researching other competitor information to complete a lead generation/sales playbook.
• Perform other duties as assigned.

Knowledge, Skills & Abilities Required

• Basic knowledge of sales-focused CRM, including Salesforce.com
• Basic understanding of marketing strategy and concepts
• Basic understanding of analytics
• Ability to work in an Agile environment remaining flexible and adaptable, able to adjust to rapidly changing priorities
• Analytical skills and a basic understanding of analytics
• Ability to problem solve and adjust campaign strategies based upon data results
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

Associate’s Degree in Finance, Marketing, Business Administration, Communications, or related field, or equivalent combination of education and experience required. Bachelor’s degree preferred. 1+ year sales or prospecting experience and Salesforce.com utilization required *Must be eligible to work in the U.S. without sponsorship now or in the future ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

Location

1000 Walnut St, Kansas City, Missouri 64106

Time Type

Full time

Why Commerce? Inclusion at Commerce

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.