Customer Support Specialist

Egreenservices; Anaheim (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Wellness perks

Gorgias training

Job summary

StartupAdvantage in Anaheim, CA is seeking a mid-level Customer Support Specialist to drive metrics and take ownership in a fast-growing setting. This full-time role offers $90,000 to $130,000 annually with autonomy and a clear path to impact.

You will track pipeline performance, line up sponsorships, design landing pages and funnels, craft effective follow-ups, and help win back at-risk Anaheim accounts. This is a hands-on role for a proactive, collaborative professional.

Qualifications

• 5+ years steering sales/marketing projects end to end.
• Strong rapport-building and positive presence.
• Self-directed with eagerness to learn new skills.
• Discipline to document while it's fresh.
• Mentor without taking over the keyboard.

Responsibilities

• Track pipeline performance and report results to leadership each week.
• Line up the collaborative sponsorships that put StartupAdvantage in front of buyers.
• Design landing pages and conversion funnels that turn traffic into customers.
• Write follow-ups that get answered, not the ones that get ignored.
• Spot which Anaheim accounts are about to churn and win them back.

Skills

Pipeline tracking

Sponsorship coordination

Landing page design

Conversion funnel design

Follow-up writing

Cross-functional collaboration

Job description

This is a mid-level opportunity for a Customer Support Specialist who knows how to move metrics, not just manage them. This Customer Support Specialist role hands mid-level talent $90,000 - $130,000, a full-time arrangement in CA, and the latitude to call the shots.

Key Responsibilities

• Track pipeline performance and report results to leadership each week
• Line up the collaborative sponsorships that put StartupAdvantage in front of buyers
• Design landing pages and conversion funnels that turn traffic into customers
• Write follow-ups that get answered, not the ones that get ignored
• Spot which Anaheim accounts are about to churn and win them back

What You'll Bring

• Strong rapport-building skills and a genuinely positive presence
• A self-directed attitude and eagerness to learn new skills
• The discipline to document while it's fresh, not after it's forgotten
• The patience to mentor without taking over the keyboard
• A knack for Cross-Functional Collaboration that colleagues quietly come to rely on
• 5 or more years steering sales marketing projects end to end

Founded in Anaheim, CA during a downturn, StartupAdvantage grew quietly-relentless and lean while flashier sales marketing rivals burned out. Curiosity outranks credentials on this sales marketing team, so bring questions, not just answers.

Money matters, so we lead with $90,000 - $130,000; then come the wellness perks, the Gorgias training, and hours you actually control.

The StartupAdvantage hiring team is moving on qualified applicants without delay.

This full-time opening in Anaheim is built for someone like you, so don't let it pass.