Customer Support & Scheduling Specialist

Hughes Exterminators, Inc.; Tampa (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Life insurance

Wellness suite

Company-paid life insurance

Job summary

Hughes Exterminators, Inc. is hiring a full-time Customer Service Representative to provide frontline support and administrative assistance to internal and external service center customers. This role pays hourly based on experience and offers a comprehensive benefits package.

You will handle scheduling, payments, and updating customer files while ensuring a positive customer experience. The position requires good Microsoft Office skills, professional appearance, and a willingness to work 40

Qualifications

• Proficient in Microsoft Office Suite.
• Professional appearance required.
• Able to work a 40-hour workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist with scheduling service, processing payments, and updating customer files.
• Connect with customers via outbound calls to schedule technicians and ensure payments.
• Maintain a team-oriented environment to meet service center goals each month.

Skills

Microsoft Office Suite

Professional appearance

40-hour workweek

Overtime willingness

Education

High school diploma or equivalent

Job description

Hughes Exterminators, Inc. is hiring a full-time Customer Service Representative to provide frontline support and administrative assistance to internal and external service center customers. This role pays hourly based on experience and offers a comprehensive benefits package.

You will handle scheduling, payments, and updating customer files while ensuring a positive customer experience. The position requires good Microsoft Office skills, professional appearance, and a willingness to work 40