Customer Experience Pro – Service Center

Hughes Exterminators, Inc.; Naples (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Time off

11 paid holidays

401(k) with company match

Health, dental, and vision insurance

HSA and telemedicine

Disability and life insurance

Job summary

Hughes Exterminators, Inc. is seeking a full-time Customer Service Representative to deliver uncompromised service support and administrative assistance to internal and external Service Center customers. You will handle calls, scheduling, payments, and file updates to ensure a smooth operation.

We offer a robust benefits package including time off, holidays, retirement plans, health benefits, and life insurance, with competitive hourly wages based on experience.

Qualifications

• Proficient with Microsoft Office Suite and basic computer skills.
• High school diploma or equivalent required.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Answer incoming calls and provide service center assistance to customers.
• Assist with scheduling services, processing payments, and updating customer files.
• Proactively contact customers to ensure technicians are scheduled and accounts are current.
• Maintain accurate records and support administrative tasks for the service center.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Hughes Exterminators, Inc. is seeking a full-time Customer Service Representative to deliver uncompromised service support and administrative assistance to internal and external Service Center customers. You will handle calls, scheduling, payments, and file updates to ensure a smooth operation.

We offer a robust benefits package including time off, holidays, retirement plans, health benefits, and life insurance, with competitive hourly wages based on experience.