Customer Experience Specialist

Hughes Exterminators, Inc.; Tampa (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental, and vision insurance

HDHP

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Life insurance

Job summary

Hughes Exterminators, Inc. is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. The role is paid at an hourly rate based on experience and will operate on-site in Florida.

You will be the front line in handling inquiries, scheduling, payments, and maintaining accurate customer files. The position emphasizes customer care, problem-solving, and a collaborative team approach to meet

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist in scheduling services, processing payments, and updating customer records.
• Connect with customers via outbound calls to ensure appointments are set and accounts are current.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Hughes Exterminators, Inc. is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. The role is paid at an hourly rate based on experience and will operate on-site in Florida.

You will be the front line in handling inquiries, scheduling, payments, and maintaining accurate customer files. The position emphasizes customer care, problem-solving, and a collaborative team approach to meet