Customer Support & Sales Ops Specialist

Master Electronics; Town of Islip (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Paid holidays

PTO accrual

Job summary

Master Electronics in Ronkonkoma, NY is seeking a Customer Service Representative to support the sales team and ensure exceptional customer experiences. The role requires strong Excel skills and detail-oriented organization in a fast-paced environment.

You will collaborate across departments, manage multiple tasks, and help maintain accurate records while delivering professional communication and timely responses to customers.

Qualifications

• Strong Microsoft Office skills, especially Excel.
• Attention to detail and solid task management.
• 2+ years in office or sales support preferred.

Responsibilities

• Support the sales team with daily operations, organization, and customer needs
• Use Microsoft Office, especially Excel, to organize information and improve processes
• Complete work accurately, stay organized, and follow through on priorities
• Handle fast-paced and time-sensitive requests while keeping the customer experience in mind
• Use good judgment and problem-solving skills to support the team’s needs
• Communicate clearly and professionally with customers, coworkers, and business partners
• Manage multiple tasks while maintaining quality and attention to detail
• Build positive working relationships across teams and departments

Skills

Microsoft Office

Excel

Education

High school diploma or equivalent

Associate degree

Job description

Master Electronics in Ronkonkoma, NY is seeking a Customer Service Representative to support the sales team and ensure exceptional customer experiences. The role requires strong Excel skills and detail-oriented organization in a fast-paced environment.

You will collaborate across departments, manage multiple tasks, and help maintain accurate records while delivering professional communication and timely responses to customers.