Customer Service Representative

Master Electronics; Town of Islip (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Paid holidays

PTO accrual

Job summary

Master Electronics in Ronkonkoma, NY is seeking a Customer Service Representative to support the sales team and ensure exceptional customer experiences. The role requires strong Excel skills and detail-oriented organization in a fast-paced environment.

You will collaborate across departments, manage multiple tasks, and help maintain accurate records while delivering professional communication and timely responses to customers.

Qualifications

• Strong Microsoft Office skills, especially Excel.
• Attention to detail and solid task management.
• 2+ years in office or sales support preferred.

Responsibilities

• Support the sales team with daily operations, organization, and customer needs
• Use Microsoft Office, especially Excel, to organize information and improve processes
• Complete work accurately, stay organized, and follow through on priorities
• Handle fast-paced and time-sensitive requests while keeping the customer experience in mind
• Use good judgment and problem-solving skills to support the team’s needs
• Communicate clearly and professionally with customers, coworkers, and business partners
• Manage multiple tasks while maintaining quality and attention to detail
• Build positive working relationships across teams and departments

Skills

Microsoft Office

Excel

Education

High school diploma or equivalent

Associate degree

Job description

To be a family that uses our collective superpowers to do significant good.

Master Electronics, a global leader in electronic component distribution, is looking for a dynamic Customer Service Representative to join our team inRonkonkoma, NY.

Pay Range: $20.00 - $22.00 / Hourly

Location: Ronkonkoma, New York

What you will do?

• Support the sales team with daily operations, organization, and customer needs
• Use Microsoft Office, especially Excel, to organize information and improve processes
• Complete work accurately, stay organized, and follow through on priorities
• Handle fast-paced and time-sensitive requests while keeping the customer experience in mind
• Use good judgment and problem-solving skills to support the team’s needs
• Communicate clearly and professionally with customers, coworkers, and business partners
• Manage multiple tasks while maintaining quality and attention to detail
• Build positive working relationships across teams and departments

What you bring to the table!

• High school diploma or equivalent required, plus an associate degree or 2+ years of relevant office or sales support experience preferred
• Strong Microsoft Office skills, especially Excel, with excellent attention to detail and task management
• Able to thrive in a fast-paced, team-oriented environment while staying organized and adaptable

Why do you want to work with us?

Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy

Secure Your Future: 401(k) match program where you are vested from day-one

Invest in Your Education: Tuition assistance empowers you to further your education and career

Employee Assistance Program (EAP) and other incentives: Access to Perspectives, Healthcare Advocate, Working Advantage Discount Program, and more

Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies

Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups

Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved ones

If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness

Equal Opportunity Employer

AtMaster Electronics, we thrive in afast-paced, entrepreneurial environmentwhere flexibility, professionalism, and a self-starter mindset aren’t just preferred—they’re essential. Headquartered in sunny Phoenix, AZ, we’re aleading global authorized distributor of electronic components, and have been proudly family-owned for over 50 years.

What’s our secret? It’s simple:strong relationships, responsive service, and genuine added value. These principles have fueled our growth, allowing us to servehundreds of thousands of customersin close partnership withworld-class suppliersacross the globe.

We’re also deeply committed to building a workplace where everyone feelsrespected, supported, and empowered to succeed.Master Electronics is committed to providing equal employment opportunities for all applicants and employees.We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.

Weprovide reasonable accommodationsin compliance with theADAand other applicable laws, and westrictly prohibit harassmentof any kind.

This commitment applies to every part of our workplace—from recruitment and hiring to promotions, training, compensation, benefits, and even company events.