CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; Shawnee (KS); Remote; USD 48,000; Full time

Job summary

Skillsoft is seeking a Customer Support Rep to work remotely from anywhere in the U.S. This role involves ensuring client needs are met, managing communications, and maintaining student databases to support users effectively. Competitive benefits include medical, dental, vision, and PTO.

Benefits

Medical

Dental

Vision

PTO

Qualifications

• Previous experience in customer support preferred.
• Strong communication skills required.
• Proficient in managing databases.

Responsibilities

• Liaise with clients and ensure their needs are met.
• Route or answer all incoming communication from customers.
• Maintain student database and update course offerings.

Skills

Customer Service

Communication

Database Management

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

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