CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; Richardson (TX); Remote; USD 35,000 - 48,000; Full time

Job summary

A leading company in the training industry is hiring a Customer Support Representative, fully remote across the U.S. Responsibilities include ensuring client satisfaction, managing communications, and maintaining student records. This role offers competitive pay and benefits including medical, dental, and vision insurance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Qualifications

• Experience in customer service or support roles.
• Strong communication skills are essential.
• Ability to manage a client database.

Responsibilities

• Liaise with clients and ensure their needs are met.
• Route or answer all incoming communication from customers and clients.
• Maintain student database and keep updated on course offerings.

Skills

Communication

Customer Service

Database Management

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

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