CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; McLean (VA); Remote; USD 40,000 - 48,000; Full time

Job summary

A leading company in digital learning, Skillsoft is urgently hiring a Customer Support Representative to facilitate client communications and ensure satisfaction. The role is fully remote, and it offers a salary of up to $48K per year along with essential benefits including medical, dental, and vision coverage.

Benefits

Medical, dental & vision

Paid Time Off (PTO)

Qualifications

• Experience in a customer service role.
• Ability to handle multiple communication streams (email, phone).
• Familiarity with managing customer databases.

Responsibilities

• Liaise with clients to ensure their needs are met.
• Route or respond to incoming communications.
• Maintain the student database and update course offerings.

Skills

Customer Service

Communication

Database Management

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

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