CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; Lenexa (KS); Remote; USD 35,000 - 48,000; Full time

Job summary

A leading company in the edtech sector is hiring a Customer Support Rep to work remotely across the U.S. The role entails ensuring client satisfaction through effective communication, database management, and staying informed about course offerings. If you possess strong interpersonal skills and enjoy helping others, this position may be ideal for you.

Benefits

Medical, dental & vision coverage

Paid Time Off (PTO)

Qualifications

• Experience in customer service or support roles.
• Strong communication skills are essential.
• Ability to manage databases and keep content updated.

Responsibilities

• Liaise with clients to meet their needs.
• Route or answer all incoming communications.
• Maintain student database and update curricula.

Skills

Client Liaison

Communication

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

Create a job alert for this search