Customer Support Representative - Front Desk Associate

Fred Astaire Dance Studios - Colorado; Oro Valley (AZ); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

High-energy, fun-filled work environment

Best professional training in the country

Multiple opportunities to earn bonuses

PTO/Vacation for full-time employees

Job summary

A leading dance studio in Oro Valley seeks a Customer Support Representative to enhance client engagement and internal support. This entry-level full-time role offers a vibrant work environment, excellent training, and opportunities for career advancement. Ideal candidates will demonstrate outstanding communication and customer service skills, alongside a passion for helping others through dance.

Qualifications

• Must have excellent time-management and multi-tasking skills.
• Outstanding customer service and communication skills are required.
• Ability to work with students of all ages.

Responsibilities

• Greet students daily and answer questions about their accounts.
• Help keep information organized to support management and staff.
• Engage potential new clients and improve their lives through dance.

Skills

Excellent time-management skills

Outstanding customer service skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Team player

Attention to detail and problem-solving skills

Strong interpersonal skills

Job description

Overview

We are growing! Fred Astaire Dance Studios® is excited to add a new Customer Support Representative – Front Desk Associate to our team. This role is critical to the client, staff, and studio experience. You will greet students daily, answer questions about their accounts and studio activities, and help keep information organized to best support management and staff. A love of people and building rapport is a must as you engage potential new clients and share how we can improve their lives through dance.

Base Pay Range

$40,000.00/yr – $75,000.00/yr

Responsibilities

This role is of critical importance to the client, staff, and studio experience.

Requirements

• Excellent time‑management skills and ability to multi‑task
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Team player
• Eagerly accept coaching and feedback for improvement
• Attention to detail and problem‑solving skills
• Strong interpersonal skills and the ability to work with students of all ages

Benefits

• High‑energy, fun‑filled work environment
• The best initial and ongoing professional training in the country
• Expert training programs to develop business skills
• Professional advancement to all management levels, including studio ownership
• Salary commensurate with experience
• Multiple opportunities to earn bonuses
• Benefits including PTO/Vacation (Full‑time only), Continuing Education, Health and Wellness

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service

Industries

IT Services and IT Consulting