Customer Support Representative

Fred Astaire Dance Studio; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Fred Astaire Dance Studio in Tampa, Florida, is looking for a Customer Support Representative to enhance our vibrant community of students and staff. You will be the first point of contact for prospective clients, answering inquiries, and maintaining organized information for management.

This role requires excellent communication skills, a responsive nature, and the ability to handle fast-paced interactions. We offer benefits such as health insurance and a 401(k) plan.

Responsibilities

• Interact with prospective clients and build rapport.
• Greet students and answer their questions about accounts.
• Support studio activities while keeping information organized.

Skills

Outstanding customer service skills

Responsive

Flexible

Accountable

High level verbal and written communication skills

Exemplary planning and time management skills

Excellent knowledge of MS Office

Ability to prioritize daily workload

Exceptional follow-through

Job description

We are growing! Fred Astaire Dance Studios® is hiring a Customer Support Representative to support our vibrant student and staff community. The role is vital to our clients, team members and studio experience. You will greet students, answer questions about their accounts, and support studio activities while keeping information organized to help management and teammates succeed.

As a frontline representative, you will interact with prospective new clients, building rapport and sharing how dance can improve their lives. Your enthusiasm for people and ability to handle fast‑paced interactions will be essential—this role is not for everyone, but we want to hire the best and fastest possible. Apply quickly—join us soon!

Requirements

• Outstanding customer service skills
• Responsive, flexible, and accountable
• Outcome focused
• High level verbal and written communication skills
• Exemplary planning and time management skills
• Excellent knowledge of MS Office
• Ability to prioritize daily workload
• Exceptional follow‑through

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance