Customer Service Rep/New Student Specialist

Fred Astaire Dance Studio; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

High energy work environment

Ongoing professional training

Opportunities for bonuses

Potential for a monthly healthcare stipend

Job summary

Fred Astaire Dance Studio in Kansas City is seeking an enthusiastic Customer Service Representative who loves people. In this dynamic role, you are the ultimate brand ambassador managing client relations and promoting studio events.

You will actively engage with the community while learning foundational dance styles. If you have excellent communication skills and a passion for customer service, this is the opportunity for you!

Join us and enrich lives through the transformative power of dance.

Qualifications

• Ability to stand for long hours and actively engage with clients.
• Strong interpersonal and communication skills.
• Proven ability to multitask and manage time effectively.
• Proactive and enthusiastic with a willingness to learn.

Responsibilities

• Manage client relations and assist with scheduling.
• Engage with the community by learning dance styles.
• Promote exciting studio events.

Skills

Exceptional communication skills

Friendly demeanor

Ability to multitask

Customer service abilities

Passion for dance or the arts

Job description

Fred Astaire Dance Studios® is seeking an enthusiastic Customer Service Representative who loves people and has a vibrant openness to learning a dynamic new activity! In this role, you are the ultimate brand ambassador.

Off the floor, you'll manage client relations, assist with scheduling, and promote exciting studio events.

On the floor, you will actively engage with our community by learning our foundational dance styles and helping guide regular students through their weekly activities.

If you have exceptional communication skills, a friendly demeanor, and are excited about a customer service role that keeps you moving and connecting rather than sitting behind a desk all day, we want to meet you!

Join us and be part of a legacy that enriches lives physically, mentally, emotionally, and socially through the transformative power of dance.

Requirements

• Ability to stand on your feet for long hours of the day, moving throughout the studio and actively engaging with clients and students
• Strong interpersonal and communication skills with a friendly, welcoming demeanor
• Excellent customer service abilities with a genuine passion for helping people and building lasting community connections
• Proven ability to multitask, manage time effectively, and stay organized with a sharp attention to detail in a bustling environment
• Proactive, enthusiastic, and willing to learn new skills, including an eagerness to learn our studio's unique activities and curriculum
• Previous experience in customer service is preferred, but not required—we hire for personality and train for skill!
• A passion for dance or the arts is a major plus!

Benefits

As a Fred Astaire Dance Studios Team Member, you can expect us to provide you:

Our compensation plan includes multiple components:

• A high energy-fun filled work environment.
• The best initial and ongoing professional training in the country.
• Expert training programs to develop your business skills.
• Professional advancement to all management levels including studio ownership.
• Salary commensurate with experience.
• Multiple opportunities to earn bonuses.
• Benefits including PTO/Vacation (Full time Only), Continuing Education, Future eligibility for a monthly healthcare stipend following the successful completion of the initial training and onboarding period.