Customer Support Representative at TEKsystems Phoenix, AZ

TEKsystems; Phoenix (AZ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid Time Off

Job summary

TEKsystems is looking for a Customer Support Representative based in Phoenix, AZ, to handle inbound calls from borrowers about their mortgage inquiries. The pay range for this onsite position is $18.00 to $20.00 per hour. Applicants must have solid problem-solving skills and 1+ years of experience in previous roles.

This temporary role also offers a variety of benefits including health insurance, a 401(k) retirement plan, and paid time off. The application deadline is May 14, 2025.

Qualifications

• Experience problem solving with customers over the phone.
• Good job tenure with 1+ years in each role.
• Mortgage and call center experience preferred but not necessary.

Responsibilities

• Take inbound calls from borrowers regarding their mortgage payments, escrow, etc.

Skills

Problem solving

Customer communication

Job description

Overview

Customer Support Representative job at TEKsystems. Phoenix, AZ.

Start Date: May 20th or May 26th. Schedule: Monday through Friday, day shifts available. Location: Onsite, off I-10 and Ray Rd (by Ikea).

Responsibilities

Take inbound calls from borrowers regarding their mortgage (payments, escrow, etc.).

Qualifications

Experience problem solving with customers over the phone and good job tenure (1+ years each role). Mortgage and call center experience not necessary but helps increase pay rate.

Pay & Benefits

The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix, AZ.

Application Deadline

This position is anticipated to close on May 14, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.