Customer Service Representative (CSR)

Agent So Fearth; Orlando (FL); Presencial; USD 23.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Paid training

Career growth opportunities

Team-oriented environment

Consistent full-time schedule

Descripción de la vacante

Agent So Fearth is seeking a reliable Customer Service Representative to support client interactions and inquiries, ensuring a positive experience for every caller and chat. This role emphasizes problem solving, clear communication, and teamwork within a fast-paced environment.

This full-time position in Orlando offers paid training, opportunities for growth, a supportive team, and a consistent schedule designed to balance work and personal life.

Formación

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and problem-solving mindset.
• Multitask and stay organized in a fast-paced environment.
• Basic computer skills including email, data entry, and CRM systems.
• Previous customer service experience is a plus but not required.

Responsabilidades

• Provide accurate information about services, campaigns, and promotions.
• Assist customers with requests, concerns, and basic issue resolution.
• Maintain detailed and accurate records of customer interactions.
• Support the team with administrative and coordination tasks.
• Collaborate with marketing and operations teams to ensure smooth service delivery.
• Follow company guidelines and customer service standards.

Conocimientos

Communication

Interpersonal skills

Problem solving

Multitasking

Organizational skills

Customer service mindset

Team collaboration

Educación

High school diploma or equivalent

Herramientas

Email

Data entry

CRM systems

Descripción del empleo

About the Role

We are seeking a reliable and customer-focused Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience.

This position is ideal for someone who enjoys working with people, solving problems, and building communication skills in a fast-paced, team-oriented environment.

Key Responsibilities

• Provide accurate information about services, campaigns, and promotions
• Assist customers with requests, concerns, and basic issue resolution
• Maintain detailed and accurate records of customer interactions
• Support the team with administrative and coordination tasks
• Collaborate with marketing and operations teams to ensure smooth service delivery
• Follow company guidelines and customer service standards

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Positive attitude and problem-solving mindset
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills (email, data entry, CRM systems)
• Previous customer service experience is a plus but not required

What We Offer

• Competitive pay: $17 - $27 per hour (based on experience)
• Paid training provided
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment
• Consistent full-time schedule