Customer Support & Projects Coordinator

Kaizen Lab Inc.; Greenwood (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full benefits package starting on day

Competitive compensation

PTO

Matching 401(k)

Job summary

The George E. Booth Co.,LLC is seeking a Customer Support Specialist to bridge the gap between our clients, sales team, and vendors, ensuring smooth project execution from start to finish.

Ideal candidates bring 1–3 years in customer support or admin roles, strong Microsoft Office and CRM skills, and a detail-oriented, customer-focused mindset. This full-time role offers growth and day-to-day collaboration with technical sales engineers.

Qualifications

• 1-3 years of experience in customer support, project coordination, or administrative roles.
• Strong proficiency in Microsoft Office Suite and customer relationship management tools.
• Ability to quickly adapt to new software and customer service technologies.
• Exceptional attention to detail and a customer-centric approach.
• Excellent communication and problem-solving skills.
• Team player with a focus on customer satisfaction and success.

Responsibilities

• Bridge the gap between our sales department, clients, and vendors, ensuring seamless project execution from inception to completion.
• Manage project orders, coordinate and maintain momentum.

Skills

Customer support

Project coordination

Administrative support

Communication

Detail-oriented

Tools

Microsoft Office Suite

CRM tools

Salesforce

ERP systems

Project management software

Job description

The George E. Booth Co.,LLC is seeking a Customer Support Specialist to bridge the gap between our clients, sales team, and vendors, ensuring smooth project execution from start to finish.

Ideal candidates bring 1–3 years in customer support or admin roles, strong Microsoft Office and CRM skills, and a detail-oriented, customer-focused mindset. This full-time role offers growth and day-to-day collaboration with technical sales engineers.