Customer Support & Office Administration - Japanese Bilingual

A-STAFFING, INC.; Richmond (VA); On-site; USD 20,664 - 34,440; Part time

Job summary

A staffing solutions company in Richmond, VA is seeking a bilingual candidate for a Customer Support & Office Administration role. You will handle insurance claims, assist customers in Japanese, and complete various office tasks. Ideal candidates are fluent in Japanese, have experience in a healthcare setting, and possess strong communication skills. Flexible work hours are available.

Qualifications

• Fluent in Japanese essential for customer interactions.
• Experience in healthcare preferred.
• Organizational skills and multitasking ability needed.

Responsibilities

• Process insurance medical claims accurately.
• Act as liaison to healthcare providers.
• Respond to customer inquiries and resolve issues.

Skills

Fluent in Japanese (reading, writing, speaking)

Strong communication and interpersonal skills

Basic computer skills (Microsoft Office Suite)

Ability to multitask and prioritize tasks

Detail-oriented and organized

Job description

About the job Customer Support & Office Administration - Japanese Bilingual

We're seeking a candidate for a dual customer support and office administration position within our insurance company.

Job Summary:

In this role, you will be responsible for a wide range of office duties, including processing insurance medical claims, data entry, and providing exceptional customer service. You will utilize your fluent Japanese communication skills to assist customers with their inquiries and needs.

Responsibilities:

• Processing insurance medical claims
• Acting as a liaison between customers and healthcare providers to process medical bills and claims.
• Data entry and document management
• Responding to customer inquiries and resolving issues
• General office administration tasks.

Qualifications:

• Fluent in Japanese (reading, writing, and speaking)
• Experience in a healthcare-related field
• Basic computer skills (Microsoft Office Suite)
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Detail-oriented and organized

Business hours: 8:30-17:30

Work hours: Flexible work schedule (part-time or full-time)