Customer Support Lab Technician

PPG Industries; Arkansas; On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid Vacation & Holidays

Employee Assistance Program (EAP)

Disability/Leave

Job summary

PPG is seeking a Customer Support Lab Technician to join our team in Arkansas. You will prepare samples, formulate support on projects, and mix paints to meet target specifications while collaborating with chemists and other personnel.

Responsibilities include following safety protocols, planning tasks, making and testing samples, documenting results, and contributing to problem-solving with product knowledge.

Qualifications

• High school diploma or equivalent is required.
• 2+ years working in an industrial facility/setting preferred.
• Previous lab experience preferred.

Responsibilities

• Adhere to all safety protocols and encourage a broad safety culture in a laboratory work environment.
• Independently plan and organize tasks following discussion with chemist or supervisor on objectives of a project.
• You will make, spray and test samples to meet project objectives and product specifications.
• Interact with team members for new objectives on project work and contribute to planning of experiments.
• Observes results and can analyze and document clearly and independently. Communicate results promptly to laboratory personnel in a team environment to permit them to meet scheduled commitments.
• Can make recommendations or assists with troubleshooting based on learned product knowledge.
• Masters routine procedures, tests and application of samples for project work.
• Maintain laboratory equipment in clean condition.

Education

High school diploma or equivalent

Job description

As a Customer Support Lab Technician , you will provide several routine, non-routine, complex to very complex technical services in support of the customer support team for the DCS accounts. You will work independently or in concert with team chemists or other PPG personnel to plan, construct, test and document assignments involving the use of learned skills in support of team projects. You will prepare samples for evaluation and formulation support on projects for customer issues, production troubleshooting, new formula development, validation or improvement. The primary responsibilities will include making formulations and mixing wet paint, reducing/spraying paint samples, and adjusting the samples for color or other properties to an identified target, as well as testing test panels.

The base salary range for this position is $50,000 to $52,000, with the possibility of an annual bonus up to 2.5% of base salary. PPG offers comprehensive benefits such as Health, Dental, Life, Retirement Plan, Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.

Key Responsibilities

• Adhere to all PPG safety protocols and encourage a broad safety culture in a laboratory work environment
• Independently plan and organize tasks following discussion with chemist or supervisor on objectives of a project
• You will make, spray and test samples to meet project objectives and product specifications
• Interact with team members for new objectives on project work and contribute to planning of experiments
• Observes results and can analyze and document clearly and independently. Communicate results promptly to laboratory personnel in a team environment to permit them to meet scheduled commitments
• Can make recommendations or assists with troubleshooting based on learned product knowledge
• Masters routine procedures, tests and application of samples for project work
• Maintain laboratory equipment in clean condition

Qualifications

• High school diploma or equivalent is required.
• 2+ years working in an industrial facility/setting preferred.
• Previous lab experience preferred.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.