Quality Control Lab Manager

PPG Industries; Arkansas; On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

matching 401k + retirement savings

Paid Vacation, Holiday pay

Job summary

PPG Industries in Cleveland, OH is seeking a Quality Control Lab Manager to lead daily laboratory operations supporting quality control, manufacturing, and continuous improvement. You will manage a team of technicians, drive safety, data integrity, and compliance with QMS, ISO standards, and customer specs while partnering with Production, Engineering, and Quality teams to meet plant goals.

Join a team focused on delivering high-quality products, driving process improvements, and ensuring robust

Qualifications

• Bachelor’s degree in Chemistry, Biochemistry, Chemical Engineering, Materials Science, or a related technical discipline.
• 3+ years of laboratory experience in a manufacturing, quality, or industrial environment.
• 3+ years of previous people leadership or management experience.
• Demonstrated ability to lead teams, manage priorities, and improve performance improvements.
• Experience conducting root cause analysis and implementing corrective actions.
• Strong communication, coaching, and collaboration skills.

Responsibilities

• Allocate laboratory resources and prioritize testing to support production and customer requirements.
• Lead and develop a team of laboratory technicians through coaching, training, performance management, and regular feedback.
• Promote accountability, engagement, and a culture of continuous improvement within the laboratory.
• Partner with Production, Engineering, Supply Chain, and Quality teams to support plant goals and customer needs.
• Facilitate root cause analysis (RCA) activities and lead corrective and preventive actions for quality-related issues.
• Identify, scope, and implement process improvement opportunities to enhance laboratory efficiency, accuracy, and throughput.
• Collaborate with other Quality and Operations leaders to align priorities and improve performance.
• Lead daily shift and laboratory meetings to communicate priorities, safety topics, performance metrics, and improvement plans.
• Ensure laboratory equipment, consumables, and resources are available and maintained to support operational requirements.
• Support compliance with plant Quality Management System (QMS) requirements, customer specifications, and regulatory standards.
• Maintain laboratory documentation, records, and data integrity following established procedures.
• Develop and maintain personal and team development plans that support organizational succession and talent growth.
• Contribute to site strategic projects, departmental goals, and annual business plans.
• Promote and enforce a safety culture and ensure compliance with all environmental, health, and safety requirements.

Skills

Lab leadership

Quality control

Root cause analysis

Process improvement

Team coaching

Quality systems (ISO 9001/IATF 16949)

Education

Bachelor’s degree in Chemistry/Biochemistry/Chemical Engineering/Materials Science

Tools

Laboratory data systems

Microsoft Office

Quality reporting tools

Job description

As the Quality Control Lab Manager working onsite at our Cleveland, OH Plant, you will be responsible for leading daily laboratory operations that support quality control, manufacturing, and continuous improvement objectives. You will manage a team of laboratory technicians responsible for product testing, sample validation, problem resolution, and compliance with site quality requirements. Reporting directly to the Quality Control Manager, you will serve as a hands-on leader, coach, and strategic partner focused on safety, quality, delivery, and employee development.

PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.

Main Responsibilities:

• Complete daily allocation of laboratory resources and prioritize testing activities to support production and customer requirements.
• Lead and develop a team of laboratory technicians through coaching, training, performance management, and regular feedback.
• Promote accountability, engagement, and a culture of continuous improvement within the laboratory.
• Partner with Production, Engineering, Supply Chain, and Quality teams to support plant goals and customer needs.
• Facilitate root cause analysis (RCA) activities and lead corrective and preventive actions for quality-related issues.
• Identify, scope, and implement process improvement opportunities to enhance laboratory efficiency, accuracy, and throughput.
• Collaborate with other Quality and Operations leaders to align priorities and improve performance.
• Lead daily shift and laboratory meetings to communicate priorities, safety topics, performance metrics, and improvement plans.
• Ensure laboratory equipment, consumables, and resources are available and maintained to support operational requirements.
• Support compliance with plant Quality Management System (QMS) requirements, customer specifications, and regulatory standards.
• Maintain laboratory documentation, records, and data integrity following established procedures.
• Develop and maintain personal and team development plans that support organizational succession and talent growth.
• Contribute to site strategic projects, departmental goals, and annual business plans.
• Promote and enforce a safety culture and ensure compliance with all environmental, health, and safety requirements.

Qualifications:

• Bachelor’s degree in Chemistry, Biochemistry, Chemical Engineering, Materials Science, or a related technical discipline.
• 3+ years of laboratory experience in a manufacturing, quality, or industrial environment.
• 3+ years of previous people leadership or management experience required.
• Demonstrated ability to lead teams, manage priorities, and improve performance improvements.
• Experience conducting root cause analysis and implementing corrective actions.
• Strong communication, coaching, and collaboration skills.
• Working knowledge of Quality Management Systems, including ISO 9001 and IATF 16949 preferred.
• Proficiency with laboratory data systems, Microsoft Office applications, and quality reporting tools.

Preferred Qualifications:

• Experience with statistical process control (SPC) and data analysis.
• Experience in a manufacturing quality laboratory.
• Lean Six Sigma, or continuous improvement experience.
• Knowledge of automotive, industrial, or specialty materials quality requirements.

The pay range for this position is $90,000 to $100,000 annually.

#LI-Onsite

About us:

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon'tstop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellentoperators

Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPGprovidesequal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents.Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process,so that we can do better today than yesterday.