Customer Support Data Entry Pro - ERP & Orders

Lippert

Altoona (WI)

On-site

USD 21,000 - 30,000

Full time

3 days ago
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Benefits offered by this job

Medical, dental, vision benefits
401k with employer match
Paid time off and holidays
Career development

Job summary

Lippert is seeking a Customer Support Data Entry Specialist in Altoona, WI. The role focuses on processing inbound email orders into the ERP, ensuring accuracy and timely updates while coordinating with sales and pricing teams to resolve order issues.

The ideal candidate has a High School Diploma and experience with MS Office/ERP systems, strong organization, and prior customer service or admin experience. This on-site role offers comprehensive benefits and growth opportunities.

Qualifications

  • Education: High School Diploma or equivalent.
  • Computer skills: proficient with MS Office and Excel; ERP systems experience.
  • Organization: strong time management and ability to coordinate multiple projects.
  • Experience: customer service, order processing, or administrative support.

Responsibilities

  • Receives inbound email orders and enters them into ERP.
  • Clarifies order details with customers when needed.
  • Identifies discrepancies and reports issues with orders.
  • Coordinates with sales, customer service and pricing teams to resolve issues.
  • Maintains records of orders and related documents.
  • Performs other duties as assigned by management.

Skills

Time management
Team coordination

Education

High School Diploma or equivalent

Tools

MS Office Suite
Advanced MS Excel
ERP systems

Job description

Lippert is seeking a Customer Support Data Entry Specialist in Altoona, WI. The role focuses on processing inbound email orders into the ERP, ensuring accuracy and timely updates while coordinating with sales and pricing teams to resolve order issues.

The ideal candidate has a High School Diploma and experience with MS Office/ERP systems, strong organization, and prior customer service or admin experience. This on-site role offers comprehensive benefits and growth opportunities.

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