Customer Support Associate - Kannada

Essencea; United States; Remote; USD 17,000 - 22,000; Full time

Job summary

Essencea is seeking an entry-level Work-from-Home Customer Support Associate to handle inbound voice process calls and resolve customer queries with accuracy. The role welcomes candidates with 0-6 months of experience in any customer support voice, requires Kannada fluency with basic English, a fast internet connection (50 Mbps+), and is open to immediate joiners on rotational shifts with weekly offs.

This is a fully remote position based in the United States with immediate joining, aiming to

Qualifications

• 0–6 months of experience in any customer support voice is an added advantage.
• Kannada fluency with basic English.
• PC or laptop with 50 Mbps internet connectivity are mandatory.
• Immediate joiners only.
• Rotational shift and week off; permanent work from home.

Responsibilities

• Handle inbound voice process calls.
• Resolve customer queries and provide accurate solutions.

Skills

Kannada fluency

English (basic)

Job description

Role & responsibilities

Handle inbound voice process calls

Resolve customer queries and provide accurate solutions

Preferred candidate profile

• *Min 0 - 6 months of experience in any customer support voice is added advantage
• *** Kannada fluency with basic English
• *PC or laptop with 50 MBPS(Speed) internet connectivity are mandate
• *Immediate joiners only
• ** Rotational shift and week off
• ** Permanently Work from home
• *Immediate joiners only.