Customer Support & Admin Coordinator — Orders & Logistics

Corporate Resources of Illinois; St. Louis (MO); On-site; USD 50,000 - 60,000; Full time

Job summary

Corporate Resources of Illinois is seeking a Customer Support & Administrative Coordinator for its client in St. Louis, MO. The role supports customers through ordering and provides administrative coordination across internal teams.

The position pays $50,000 to $60,000 annually, with benefits, and requires strong Microsoft Office skills, organization, and the ability to work cross-functionally.

Qualifications

• 1+ year of customer service, administrative support, or inside sales experience.
• Bachelor’s degree preferred but not required.
• Proficiency in Microsoft Office Suite.
• Technical or mechanical aptitude is a plus.
• Strong organizational skills with attention to detail.
• Ability to build relationships and communicate effectively across teams.

Responsibilities

• Serve as the primary point of contact for customer inquiries, concerns, and requests, ensuring a high level of customer satisfaction.
• Build and maintain strong relationships with customers through consistent communication and support.
• Assist customers with product information, order placement, and general inquiries.
• Manage and process customer orders, ensuring accurate and timely data entry into the system.
• Coordinate with production and logistics teams to support order fulfillment and on-time delivery.
• Track and monitor orders, providing customers with updates on status and timelines.
• Handle order changes, discrepancies, and issues promptly to ensure a smooth experience.
• Provide administrative support including documentation, reporting, and internal coordination.
• Maintain up-to-date knowledge of products, systems, and processes to effectively support customers.

Skills

Customer service

Administrative support

Inside sales

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Corporate Resources of Illinois is seeking a Customer Support & Administrative Coordinator for its client in St. Louis, MO. The role supports customers through ordering and provides administrative coordination across internal teams.

The position pays $50,000 to $60,000 annually, with benefits, and requires strong Microsoft Office skills, organization, and the ability to work cross-functionally.