Customer Success Summer Internship

Mylibertyfurniture; Atlanta (GA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hands-on experience with customer interactions

Opportunity to contribute to team success

Skill development in customer service and communication

Job summary

A furniture company in Atlanta is seeking a Summer Customer Success Intern to assist with customer service operations. The role includes managing customer feedback, supporting communication channels, and processing payments while gaining real-world experience. Ideal for students looking to develop their customer service and communication skills in a dynamic environment.

Qualifications

• Hands‑on experience with customer interactions.
• Exposure to business systems and processes.

Responsibilities

• Monitor and manage customer feedback inbox.
• Support customer service phone and email queues.
• Assist with sending payment links.
• Coordinate and mail customer swatches.
• Maintain documentation and records.

Job description

Department: Customer Service
Job Location: Atlanta
Reports To: Customer Service Manager
Position Type: Summer Intern

Job Summary

The Summer Customer Success Intern will support the Customer Service team in daily administrative operations, customer communications, and payment processing while gaining hands‑on experience in a fast‑paced environment.

Key Responsibilities

• Monitor and manage customer feedback inbox
• Support customer service phone and email queues
• Assist with sending Authorize.net payment links
• Support credit request submissions in Great Plains
• Coordinate and mail customer swatches
• Maintain documentation and records

Why Join Liberty

• Hands‑on experience with real customer interactions
• Exposure to business systems and processes
• Opportunity to contribute to team success
• Customer service and communication skill development
• Exposure to ERP systems and payment tools