Customer Success Specialist – Day 1 Benefits

Rentokil North America; California; Hybrid; USD 23,000 - 41,000; Full time

Benefits offered by this job

Day-1 benefits

Health benefits

Full-time status

Job summary

Rentokil North America is seeking a motivated Customer Service Representative to support our Target Specialty Products division. The role focuses on handling customer calls, processing orders, and ensuring timely delivery while building strong client relationships.

You will input orders, manage backorders, and assist with returns, with daily tasks requiring accuracy, calm under pressure, and proficient use of Google Suite.

Qualifications

• 1-2 years of hands-on customer support experience.
• Effective communication at all levels within the organization.
• Excellent listening and communication skills.
• Analytical skills and attention to detail.
• Proficiency with Google Suite.
• Ability to multitask in a fast-paced environment.
• Self-manage daily tasks and workload.
• Strong personal organizational skills.

Responsibilities

• Answer customer calls and provide appropriate assistance.
• Input orders and drop shipments through the system.
• Identify backorders and assist with fulfilment.
• Provide order confirmations and tracking details.
• Complete sales return orders within 48 hours.
• Report product shortages to warehouses.
• Participate in required safety training.

Skills

Customer support

Communication

Listening

Attention to detail

Multitasking

Self-management

Organizational skills

Education

High School Diploma

Tools

Google Suite

Job description

Rentokil North America is seeking a motivated Customer Service Representative to support our Target Specialty Products division. The role focuses on handling customer calls, processing orders, and ensuring timely delivery while building strong client relationships.

You will input orders, manage backorders, and assist with returns, with daily tasks requiring accuracy, calm under pressure, and proficient use of Google Suite.