Customer Success Specialist

Egreenservices; Visalia (CA); Remote; USD 95,000 - 127,000; Full time

Benefits offered by this job

Parental leave

Stipend for tools & courses

Remote-first flexibility

Job summary

ScaleAdvantage Corp in Visalia, CA seeks a Customer Success Specialist who thrives on initiative and owns outcomes. The role rewards proactive problem solving with real ownership and movement opportunities, with a salary range of $95,000-$127,000 and remote-first flexibility.

The ideal candidate brings 7+ years of outcomes ownership, expertise in Salesforce Service Cloud, and a proven track record in sales marketing near Visalia.

Qualifications

• 7+ years owning outcomes in roles.
• Experience in sales marketing in Visalia area.
• Proven ability to move from demo to signature.
• Familiarity with Salesforce Service Cloud and related tools.

Responsibilities

• Open doors in Visalia, CA that a senior title alone can't.
• Carry the demo from screen-share to signature in one sitting.
• Keep a finger on competitor pricing across CA.
• Carry the CA number and the relationships that make it real.
• Plant ScaleAdvantage Corp in the sales marketing conversations buyers already trust.
• Cultivate referral channels and strategic partnerships in Visalia.

Skills

Ownership of outcomes

Portfolio speaks volumes

Phone etiquette

Learner mindset

Problem solving

Trust building

Visalia market familiarity

Tools

Salesforce Service Cloud

Job description

Bring 6 years of Problem Solving experience to a Customer Success Specialist role that rewards initiative with real ownership. For someone with 5 years and a craft-focused edge, this Customer Success Specialist job offers $95,000 - $127,000 and real upward mobility.

Key Responsibilities

• Open doors in Visalia, CA that a senior title alone can't
• Carry the demo from screen-share to signature in one sitting
• Keep a finger on competitor pricing across CA
• Carry the CA number and the relationships that make it real
• Plant ScaleAdvantage Corp in the sales marketing conversations buyers already trust
• Cultivate referral channels and strategic partnerships in Visalia

What You'll Bring

• 7+ years owning outcomes, not just completing tasks
• A portfolio that speaks louder than any line on your resume
• Fluency across Phone Etiquette and Salesforce Service Cloud, with strong opinions on both
• 5+ years building trust the slow, unglamorous way
• A learner's pace that keeps up with shifting requirements
• 6+ years putting Problem Solving to work in a sales marketing setting
• Demonstrated wins in sales marketing work somewhere near Visalia, CA

Our Visalia, CA headquarters is home to a gloriously-unglamorous group of builders, designers, and problem-solvers at ScaleAdvantage Corp. We keep ego out of code review and let the Net Promoter Score argument win on its merits.

Count on $95,000 - $127,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

Live and unfilled as of this exact moment, ready for your interest.