Customer Success Specialist

CloudFirst Corp; Olympia (WA); On-site; USD 74,000 - 97,000; Full time

Benefits offered by this job

Mentor program

Growth ladder

Travel benefits

Job summary

CloudFirst Corp in Olympia, WA is seeking a mid-level Customer Success Specialist to own a territory and drive bookings. The role centers on ownership with a $74,000–$97,000 ceiling and a growth ladder with mentorship.

You will script webinars, build landing pages, run multi-channel campaigns, and maintain CRM records while chasing monthly bookings. If you thrive in a fast-paced yet methodical environment near Olympia, this is your chance.

Qualifications

• Calm under the feedback-driven chaos of a mid-level role.
• Ability to ask what would change your mind before debating.
• Experience thriving in an unhurried, deadline-driven setting.
• Confident communicator across email, calls, and meetings.
• Proven upselling results, ideally in Olympia, WA.

Responsibilities

• Script the webinar that fills the sales marketing top of funnel.
• Build landing pages that turn Olympia curiosity into demo bookings.
• Beat last quarter's $74,000 - $97,000 number without burning the pipeline.
• Trade weekly notes with product on what Olympia buyers keep requesting.
• Develop and execute multi-channel campaigns that drive qualified leads for CloudFirst Corp.
• Tune the ad creative until the sales marketing cost-per-lead drops.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Design landing pages and conversion funnels that turn traffic into customers.

Skills

Calm under pressure

Customer success experience

Upselling results

Communication skills

Territory ownership

Job description

This mid-level Customer Success Specialist role at CloudFirst Corp hands you a territory, a $74,000 - $97,000 ceiling, and the freedom to own both. Cut to the chase and you get $74,000 - $97,000, a sales marketing mandate, and CloudFirst Corp colleagues who treat ownership as the default.

Key Responsibilities

• Script the webinar that fills the sales marketing top of funnel
• Build landing pages that turn Olympia curiosity into demo bookings
• Beat last quarter's $74,000 - $97,000 number without burning the pipeline
• Trade weekly notes with product on what Olympia buyers keep requesting
• Develop and execute multi-channel campaigns that drive qualified leads for CloudFirst Corp
• Tune the ad creative until the sales marketing cost-per-lead drops
• Maintain accurate records in the CRM and forecast monthly bookings
• Design landing pages and conversion funnels that turn traffic into customers

What You'll Bring

• Calm under the feedback-driven chaos a mid-level role tends to generate
• The instinct to ask "what would change your mind?" before debating
• Experience thriving in an unhurried, deadline-driven setting like CloudFirst Corp
• Confident communicator across email, calls, and in-person meetings
• Proven Upselling results, ideally seasoned in Olympia, WA

Three things define CloudFirst Corp: an Olympia address, a people-first culture, and a near-religious devotion to Avaya. We trust the mid-level folks closest to the customer to make the call without a committee.

This minute, the Customer Success Specialist chair sits empty and the search is on.

• We back $74,000 - $97,000 with a growth ladder, a mentor invested in your Churn Reduction, and benefits that travel with you across Olympia, WA.